<![CDATA[Nool Help Center]]>https://support.noolapp.com/https://support.noolapp.com/favicon.pngNool Help Centerhttps://support.noolapp.com/Ghost 5.44Sat, 16 May 2026 22:32:17 GMT60<![CDATA[Where does the name Nool come from?]]>You ever scratched your name into a classroom desk?

The founders of Nool are from Tamil Nadu, India.

That's here 👇🏽

Nool is the word for "Thread" in Tamil, our local language. Conversational threads are at the core of our experience, and while Nool'

]]>https://support.noolapp.com/where-does-the-name-nool-come-from/6455b7a9b1407725adf86002Sat, 06 May 2023 02:35:04 GMTYou ever scratched your name into a classroom desk?

The founders of Nool are from Tamil Nadu, India.

That's here 👇🏽

Nool is the word for "Thread" in Tamil, our local language. Conversational threads are at the core of our experience, and while Nool's mission is to be a global movement, this was our little way of saying "here's where it all started".

]]><![CDATA[How do conversations work on Nool?]]>Conversations on Nool are like the ones you have in real life, but with more control.

Someone starts a conversation, or a Thread by posting a Video and a title. These conversations can be started under a community, or free-standing.  

Other people join the conversation by Posting Replies to

]]>https://support.noolapp.com/conversations-on-nool/6449149bb1407725adf85f8aWed, 26 Apr 2023 12:24:24 GMTConversations on Nool are like the ones you have in real life, but with more control.

Someone starts a conversation, or a Thread by posting a Video and a title. These conversations can be started under a community, or free-standing.  

Other people join the conversation by Posting Replies to the Thread. They can also refer to a another reply, which are called Comments.

Replies and comments are all in Video, there are no text comments.

On your home feed or on community feeds, you can Swipe Up to find interesting threads. When you find one, you can Swipe Left to enter the Thread, and then continue to Swipe Up to watch the replies. When you're done, you can Swipe Right to go back to the feed and find more Threads.

]]><![CDATA[I forgot my password]]>Well, you're in luck, because Nool doesn't use passwords! We only use Social Logins or OTP-based logins, with industry-grade security.

To lose something you never had can be just as painful—because it is the hope of having it that you lose.
― Daniel Nayeri
]]>https://support.noolapp.com/i-forgot-my-password/64491255b1407725adf85f6eWed, 26 Apr 2023 12:06:26 GMTWell, you're in luck, because Nool doesn't use passwords! We only use Social Logins or OTP-based logins, with industry-grade security.

To lose something you never had can be just as painful—because it is the hope of having it that you lose.
― Daniel Nayeri
]]><![CDATA[How do I earn XP?]]>You can earn XP by simply using Nool, being an active contributor, being helpful and supportive, and helping communities grow.

Try it - you might be surprised!

]]>https://support.noolapp.com/how-do-i-earn-xp/64491179b1407725adf85f50Wed, 26 Apr 2023 11:59:48 GMTYou can earn XP by simply using Nool, being an active contributor, being helpful and supportive, and helping communities grow.

Try it - you might be surprised!

]]><![CDATA[Can I transfer XP?]]>No, XP cannot be transferred to other users, alt accounts, cousins, aunts... you get it.

]]>https://support.noolapp.com/can-i-transfer-xp/64490ffeb1407725adf85f36Wed, 26 Apr 2023 11:54:33 GMTNo, XP cannot be transferred to other users, alt accounts, cousins, aunts... you get it.

]]><![CDATA[What is the point of XP?]]>XP, or Xperience Points are what you need to increase your User Level. As you go higher, you'll need more and more XP to get to the next level.

You can see how much XP you have on your Profile.

]]>https://support.noolapp.com/what-is-the-point-of-xp/64490cecb1407725adf85ef3Wed, 26 Apr 2023 11:49:28 GMTXP, or Xperience Points are what you need to increase your User Level. As you go higher, you'll need more and more XP to get to the next level.

You can see how much XP you have on your Profile.

]]><![CDATA[What are Nool User Levels?]]>As you use Nool, you gain XP, and as you gain XP, your User Level increases. Everyone starts at Level 0. As you go higher, you unlock certain capabilities, like creating communities, or getting more daily Fraks from the system.

]]>https://support.noolapp.com/nool-user-levels/64490d45b1407725adf85f03Wed, 26 Apr 2023 11:45:51 GMTAs you use Nool, you gain XP, and as you gain XP, your User Level increases. Everyone starts at Level 0. As you go higher, you unlock certain capabilities, like creating communities, or getting more daily Fraks from the system.

]]><![CDATA[What happens if I hoard my Fraks?]]>Fraks are meant for one singular purpose - to be given to others for the value they bring to your life. There's no point keeping them. In fact, you cannot have more than 30 Fraks at a time, so you'll lose out on your Daily Fraks

]]>https://support.noolapp.com/what-happens-if-i-hoard-my-fraks/64490abdb1407725adf85ecbWed, 26 Apr 2023 11:33:49 GMTFraks are meant for one singular purpose - to be given to others for the value they bring to your life. There's no point keeping them. In fact, you cannot have more than 30 Fraks at a time, so you'll lose out on your Daily Fraks if you don't use them.

💡
Pro Tip
Giving out all your Fraks might lead to a pleasant surprise or twenty five. 
]]><![CDATA[Where do Fraks come from?]]>Fraks are given by the system on a daily basis. You'll need to login at least once in a day to receive your Fraks. The number of daily Fraks is determined based on your User Level.

You cannot buy additional Fraks. Bribing doesn't help either.

]]>https://support.noolapp.com/where-do-fraks-come-from/6449071bb1407725adf85eafWed, 26 Apr 2023 11:14:37 GMTFraks are given by the system on a daily basis. You'll need to login at least once in a day to receive your Fraks. The number of daily Fraks is determined based on your User Level.

You cannot buy additional Fraks. Bribing doesn't help either.

]]><![CDATA[What happens when someone gives me a Frak?]]>When someone gives you a Frak, it is automatically converted into 20 XP (Xperience Points). You cannot re-use a Frak once it is given to you by another user.

]]>https://support.noolapp.com/what-happens-when-someone-gives-me-a-frak/64490697b1407725adf85ea1Wed, 26 Apr 2023 11:12:08 GMTWhen someone gives you a Frak, it is automatically converted into 20 XP (Xperience Points). You cannot re-use a Frak once it is given to you by another user.

]]><![CDATA[How happens when I give someone a Frak?]]>When you give someone a Frak, it is automatically converted into 20 XP. Fraks never survive changing hands, they are always converted.

]]>https://support.noolapp.com/how-do-i-get-fraks/64490586b1407725adf85e8eWed, 26 Apr 2023 11:09:56 GMTWhen you give someone a Frak, it is automatically converted into 20 XP. Fraks never survive changing hands, they are always converted.

]]><![CDATA[What are Fraks?]]>Fraks are tokens of gratitude. Imagine you were given some special kind of money, but you can't use it to buy anything. You can't put it in a bank, exchange it, or earn interest on it. So what the Frak do I do with it, you

]]>https://support.noolapp.com/what-are-fraks/644901c3b1407725adf85e56Wed, 26 Apr 2023 11:01:20 GMTFraks are tokens of gratitude. Imagine you were given some special kind of money, but you can't use it to buy anything. You can't put it in a bank, exchange it, or earn interest on it. So what the Frak do I do with it, you ask? You give it away for free. You find people on Nool who inspire you to give a Frak, and you, well, give them a Frak!

💡
Giving a Frak gives you a warm glowing feeling, reconnects you with humanity and helps you live longer.

Source: Trust me, bro.
]]><![CDATA[Joining a conversation]]>The more the merrier! To join a conversation on Nool:

  1. If you are on the Conversation Starter (the first video in a thread), tap the Reply Button on the bottom right of very video.  If you are on a reply inside a conversation, tap the Comment Button on the
]]>https://support.noolapp.com/replying-to-a-conversation/6448b47ab1407725adf85e07Wed, 26 Apr 2023 05:53:14 GMTThe more the merrier! To join a conversation on Nool:

  1. If you are on the Conversation Starter (the first video in a thread), tap the Reply Button on the bottom right of very video.  If you are on a reply inside a conversation, tap the Comment Button on the bottom right of very video.  
  2. If you tapped the Comment Button, you will be given two options:
    Tap Reply to Post to reply to the video you're on (or)
    Tap Reply to Thread to reply in the main thread of the conversation.
  3. Tap the Record Button to start recording. You'll see a timer and a bar at the top showing you how much time you have left. (42 Seconds)
  4. Tap the Stop Button to end recording.
  5. Check out the Preview of your video. Tap the back button at the top of the screen if you want to redo it. If you're happy with it, tap Next.
  6. Enter a Title if you want to.
  7. Tap Post to join the conversation!
]]><![CDATA[Starting your first conversation]]>Start a conversation on Nool and start your journey with this community of Thinkers and Doers!

  1. Tap the + button at the bottom of the screen.
  2. If you're on Android, give the app permissions to use your Camera and Microphone.
  3. Tap the Record Button to start recording. You'
]]>https://support.noolapp.com/starting-your-first-conversation/6448abb2b1407725adf85dbbWed, 26 Apr 2023 05:19:28 GMTStart a conversation on Nool and start your journey with this community of Thinkers and Doers!

  1. Tap the + button at the bottom of the screen.
  2. If you're on Android, give the app permissions to use your Camera and Microphone.
  3. Tap the Record Button to start recording. You'll see a timer and a bar at the top showing you how much time you have left. (42 Seconds)
  4. Tap the Stop Button to end recording.
  5. Check out the Preview of your video. Tap the back button at the top of the screen if you want to redo it. If you're happy with it, tap Next.
  6. Enter a Title. You can include Hashtags as well.
  7. Tap Post to start your first conversation on Nool!
]]><![CDATA[Changing your username]]>You can change your username once every 30 days.

To change your username:

  1. Tap the Profile Icon in the bottom bar.
  2. Tap the Hamburger Menu (three horizontal bars) on the top right.
  3. Tap the Edit Profile menu option.
  4. Update your username and hit submit.
  • Your username needs to be between
]]>https://support.noolapp.com/changing-your-username/64477337b1407725adf85d94Tue, 25 Apr 2023 06:34:27 GMTYou can change your username once every 30 days.

To change your username:

  1. Tap the Profile Icon in the bottom bar.
  2. Tap the Hamburger Menu (three horizontal bars) on the top right.
  3. Tap the Edit Profile menu option.
  4. Update your username and hit submit.
  • Your username needs to be between 5 and 24 characters long.
  • You can use alphabets, numbers, periods (.) and underscores (_).
  • Your username must start with an alphabet and end with an alphabet or a number.
  • You cannot use consecutive periods or underscores.
  • Refrain from using trademarked names unless you're the owner.
]]>